What is the minimum order I can place?

• There are no minimums on embroidered apparel and accessories.
• Screen printed items require a minimum of 24 items with the same imprint.
  • Orders for screen printed apparel of 12-23 items will be processed solely at the President’s discretion and are subject to an additional less than minimum charge. Orders with less than 12 items will not be processed.
• Most promotional items carry their own minimums. See the individual item for details.

How much does it cost to embroider my organization’s logo on a shirt, hat, or other apparel?

• All our products are priced to include your first embroidered logo, up to 10,000 stitches.
  • Logos larger than 10,000 stitches are subject to an oversize charge.

How much does it cost to screen print my organization’s logo on a shirt, sweatshirt, or other apparel?

• Initial screen print setup is $25 per color in the logo and per location printed.
  • Orders repeating previously prepared prints have a $20 setup.
• Additional charges may apply, please reach out for a quote for a complete breakdown.
• Hats cannot be screen printed.

How much is it to setup a logo?

• Pricing for a new logo setup starts at $40, based on stitch count.
  • New logo setup charges waived for orders totaling $200 or more.

How much does shipping cost?

• All orders are shipped UPS FOB Minneapolis, MN. Prices fluctuate daily, so please check for current estimates.

How much is it to embroider a second logo?

• Each additional logo on garments are $4.00 per item.
• Each additional logo on caps are $2.50 per item.
• Each additional logo on a screen printed item are $3.50 per item.

How much to embroider a name?

• Personalization is $4.00 per item.

How do I place an order online? Can I call, or email my order?

• Click here to go to our How to Order page, where we walk you through the different options for placing an order.

Are there any discounts?

• Yes, please call 800-752-5612 to speak with a sales representative.

How long does it take to receive an order?

• Production-ready orders average about 14 business days from confirmation.
  • Orders are not considered production-ready until all pre-production art and/or quote approvals are complete and any credit or authorization holds are cleared.

What types of payment do you accept?

• Credit and debit cards: Visa, Master Card, American Express, Discover
• Check
• Co-op or corporate billing for approved members
• Open Terms of Net 20 upon approval

Could you send me a sample before I make my purchase?

• For your convenience, we will send samples to assist you with sizing. All samples have a 30 day return policy.
  • Norseman Apparel and Promotions will cover the cost of shipping the sample to you.
  • You are responsible for return freight.

Am I able to return or exchange merchandise?

• Worn apparel may be returned only if there is a manufacturer defect.
• Embroidered or embellished apparel may only be returned if there is a manufacturer defect.